Business-to-Business purchasing decisions are based 50% on product performance, 30% on price (value!) and 20% on personal considerations. Suppliers to strategic/key accounts are almost always selected because they exhibit a small margin, in these areas, over competent challenging competitors. We are all about providing you the tools to gain that small margin. We call it The QUEST Edge, and it is unique in seven important ways.
Some companies are just starting out with a strategic/key account planning process. Others have had one under way for some time, and some organizations are committed to developing a company wide program involving employees at various levels in the organization. Regardless of your level of need we can accommodate you. The usual levels of involvement are as follows: