Upon registration for the seminar or workshop, either by using a credit card, check mail-in or by using a corporate account, you will be sent an email confirming your registration in the course(s). You will receive logistics information approximately three weeks before a purchased classroom course . All information will be sent by email. To ensure the email attachments get through your spam blockers, please add questteam.com to acceptable domains and add firstname.lastname@example.org to your address book.
Upon registration (purchase) of the course either by using a credit card or by using a corporate account, you will go to a page that has a link to download material and receive instructions for starting the course. You will also be sent an email with the same information. If you wish to take the course immediately you may. Alternately you may take the course any time over the next 30 days .Further, you may take the course in segments, selected by you, to spread out your time commitments and you can review any all of the course as many times as you wish over the 30 day period.
There are three options:
If you do not cancel or roll-over your registration within the specified time period you forfeit your entire fee as materials, catering and other charges will already be incurred and we will be denying the seat to someone else.
Normally these courses may not be cancelled for a refund in that we have no control of the material you may have downloaded or the lessons that may have been taken.
However, our guarantee allows you to be satisfied and you may cancel–no questions asked–within the first week after registration. You may notify The Quest Team, Inc. of any desired changes by telephone at
If you paid by check, a refund check will be sent to you.
Simply click the Help With Registration button at the bottom of the course page and an email form will appear. Indicate the nature of your problem, submit the form, and you will receive assistance within one business day.