Articles

1.

Aggressive Supply-Chain Management and the Complex Sale

Sales persons handling big-ticket, technology-based products are challenged as never before
Always fast-paced, the current environment has moved into overdrive due to the rapid onset of Asia-focused globalization, sharply increased competition, growing technology complexity (layers of approval through OEMs to end users) and rising costs, costs, costs. read more...
2.

Counter Picos

The most detrimental program ever conceived in the arena of sellers versus buyers
PICOS is the most detrimental program ever conceived in the arena of sellers versus buyers. It is more pervasive than ever. Watch out! It will grab you by the throat and it won't let go. read more...
3.

Telemarketing: Both an Art and a Science

The printed word in your ads, direct mail or on your web site, no matter how well thought out, may not get the right message to your audience. Direct phone contact has a high pay off if done correctly. read more...
4.

Global Account Management

Strategic Selling Tool for the 21st Century
Global account management is a strategic sales/support tool that facilitates the development of an effective, long-term customer relationship or strategic partnership.
read more...
5.

Dealing With Highly Aggressive, Intimidating Customers

Every sales team member has run into opinionated, demanding customers. For some, the reaction is, "great, I have someone who knows what she wants and will make a decision." For others the reaction is, "This person is overbearing. He's not willing to listen. I feel intimidated." Which reaction is the right one? read more...
6.

A Survival Guide For Selling to Committees, Part 1

Sales teams in the SEM industry will encounter purchasing committees that conduct vendor evaluations and render specific recommendations and decisions. Sales team members must thoroughly understand the committee environment in order to successfully navigate the process and be selected the vendor of choice. read more...
7.

A Survival Guide For Selling to Committees, Part 2

Information is power. Sales teams stand a much better chance of succeeding when they invest the effort to find the necessary information early in the sales process, throughout the sale and throughout the relationship. read more...
8.

A Powerful, Little Used Concept For Multiplying Your Productivity and Effectiveness

High technology professionals are living in a world with ever increasing demands upon their time and energy. They typically respond to this outside pressure by working harder and smarter. That effort is admirable, but there is a better solution: Synergy. read more...
9.

Focus On Where You Can Sell Your Products

Developing a Market When You're Not Number One
10.

Global Account Management (The Integrator)

The Manufacturer/Supplier Relationship for the Next Decade
As the transistor developed from its simple beginnings to the complex logic and memory devices of today, the IC Industry has gone through numerous phases. read more...
11.

Prior Planning Prevents Poor Performance

In high ticket, high tech markets, customers buy what they need. When their order rate is high, they buy more. When their order rate is low, they buy less. The question is, why should they buy from you? read more...
12.

The Most Important Thing For Survival

The most important thing for the survival of a company is a four-part concept. read more...
13.

Six Steps to Marketing Success

Six steps to marketing success that are simple in concept but challenging in implementation. read more...
14.

A Seventh Step to Marketing Success

Make sure your company has an adequate intellectual property plan. read more...
15.

Product Safety, A Marketing Responsibility

In some markets, product safety is an important marketing requirement. read more...
16.

Is Marketing a Profession?

The author makes his case that marketing ought to be regarded as a profession, although amateurs often engage in marketing. read more...
17.

Managing Sales Representatives in the Semiconductor Equipment and Materials Industry

18.

Don't Get Personal — Avoiding Trade Libel

19.

Remote E-Diagnostics: The Future of Semiconductor Manufacturing

20.

Usage-Based Pricing: Trap or Treasure Trove for Equipment Vendors?

21.

Strategic Marketing And The Product Life Cycle

22.

Marketing Communications For A Successful Product Introduction, Part 1

23.

Strategic Marketing In The Semiconductor Industry

24.

Marketing Communications For A Successful Product Introduction, Part 2

25.

Strategic Marketing—Developing a Corporate Brand Platform, Part 1

26.

Effective Business Relationships, Part 1

27.

Strategic Marketing—Developing a Corporate Brand Platform, Part 2

28.

Strategic Marketing—Developing a Corporate Brand Platform, Part 3

29.

Putting The Alligator In The Matchbox

A Holistic View For Suppliers To The Semiconductor Industry
As the density and complexity of wafer fabrication and die continues to increase as size decreases, we see packaging following the same trends of smaller and finer pitch and shrinking size and increasing complexity. read more...
30.

Effective Business Relationships, Part 1

Vital Foundation for Long Term Success
31.

Effective Business Relationships, Part 2

The Four Customer Relationship Stages
32.

Effective Business Relationships, Part 3

Nurturing the Relationship
SEM companies generally enter a customer through the engineering or operations groups, but when the relationship develops properly, the other functions of the customer's company become aware of the importance of your company's contributions to their success. read more...
33.

Forecasting Discipline

An Essential Talent for the Sales Professional
34.

A Current Look at Positioning

35.

The Value Proposition: Basis for Value Selling

Selling to value is the rule rather than the exception in the world of high-tech, big-ticket, long-sales-cycle products. read more...
36.

General Motors Lopez/PICOS Program

Program for the Improvement and Cost Optimization of Suppliers
37.

Effective Presentations Guide, Part 1

The Importance of Effective Communications
38.

Effective Presentations Guide, Part 2

Knowing Your Objective
39.

Effective Presentations Guide, Part 3

Know Your Audience
40.

Effective Presentations Guide, Part 4

Key Factors in Making Your Presentation
41.

Product/Product Line Profitability Modeling, Part 1

42.

Product/Product Line Profitability Modeling, Part 2

Asset Use
43.

Do Your Own Business Modeling

44.

A Different View on Demand Elasticity for Semiconductor Capital Equipment

45.

Thoughts About Account Penetration

46.

Reps and Distributors, Part 1

47.

Reps and Distributors, Part 2

48.

Managing Customer Relationships

A Guide for Strategic Accounts
49.

Developing Organisational Commitment to Global Strategic Account Management Programmes, Part 1

50.

Developing Organisational Commitment to Global Strategic Account Management Programmes, Part 2

51.

The Global Account Manager as Political Entrepreneur, Part 1

52.

The Global Account Manager as Political-Entrepreneur, Part 2